Equitel, Equity’s mobile virtual network operator, has launched its fourth generation (4G) services. The new 4G high-speed broadband network offers faster speeds to browse, stream, download and upload for customers in line with current market demands.

Commenting on the launch of the new 4G service, Finserve Africa Managing Director, Lanre Bamisebi, who is also Equity Group IT and Operations Director, noted that the upgrade would enhance customer experience.

“We are delighted to launch the Equitel 4G services in the market, in line with strengthening Equitel’s capability as a mobile virtual network operator (MVNO). The new Equitel 4G SIM will address the issues of slow internet connection and limited data coverage,” said Lanre.

In addition to 4G connectivity, Equitel has put in place competitive data bundle offers to allow customers to enjoy the new 4G experience.

“As part of the launch, we are offering a100% bonus to our customers by doubling their data bundles. We expect this to significantly accelerate our revenue growth and grow our active customer base,” added Lanre.

Equitel provides an agile and secure mobile channel that seamlessly integrates banking and other financial products and services while providing value-added telco products and services.

During Equity Group’s Q1 2021 results announcement, Equitel registered a 14% growth in customer transactions from 65.4 million in Q1 2020 to 74.8 million in Q1 2021. The value of transactions grew by 163% from Ksh. 160.5 billion in Q1 2020 to Ksh. 421.8 billion in Q1 2021.

The new Equitel 4G SIM cards are already available across all Equity branches countrywide. To get the new 4G SIM, Equitel customers should visit their nearest Equity branch where an Equitel representative will assist them.


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